PRIVACY POLICY
Our Privacy Policy describes the ways in which we collect, store, use, and protect your personal information. It is important for you to review this Privacy Policy.
By “personal information”, we mean information that can be linked to a specific person and used to identify that person. Anonymous information, which cannot be used to identify a specific individual, is not considered personal information.
We collect personal information from you when you use the website (www.almotawaonline.com
) or related websites and services. By providing us with your personal information, you expressly consent to our processing of your information in accordance with the terms of this Privacy Policy. We may modify this Privacy Policy at any time by posting a revised version on the website. Continued use of the website constitutes your explicit consent to the updated terms.
1. Collecting Your Personal Information
- As part of your registration on the website, you will be asked to provide us with personal details such as:NameShipping addressEmail addressPhone numberOther identifying information
- We may also collect specific financial information, such as credit card or bank account details, for payment purposes.
- You must not post any personal or financial information anywhere on the website other than in the “My Account” section, in order to protect yourself from fraud.
- We collect transaction information based on your activities on the website, and it is only used in relation to those transactions.
- We may use your IP address, device details (such as browser type), and navigation information to analyze user trends and improve the website.
- Additional information may also be collected through our customer support team or via surveys.
2. How We Use Your Personal Information
- We use your personal information to:Provide servicesOffer customer supportImprove our servicesPrevent illegal activitiesCollect feesSend promotional emailsVerify information with third parties
- We may disclose your personal information to law enforcement agencies or government authorities if required by a court order or law.
- Certain information related to your use of the website (such as reviews and comments) may be displayed publicly. However, we will not disclose your personal details without your explicit consent.
- We do not sell or rent any of your personal information to third parties.
- By registering, you expressly consent to receiving promotional emails from us. You may unsubscribe at any time through the link provided in those emails or via the “My Account” section.
- Your submitted reviews may be used for marketing purposes with your consent.
3. Your Use of Personal Information and Other Users’ Information
- You may need to share personal information with other websites to complete transactions. You must respect the privacy of other members.
- We cannot guarantee the privacy of your personal information once you share it with external sites. Therefore, you should always review their privacy policies.
4. Accessing, Reviewing, and Modifying Your Personal Information
- You can access, review, and update your personal information in the “My Account” section of the website.
- We will retain your personal information even after you stop using the website, in order to comply with the law, prevent fraud, and assist in legal investigations.
5. Third-Party Service Providers
- We engage companies and individuals to perform tasks on our behalf, such as parcel delivery and payment processing. These third parties only have access to the personal information necessary to perform their functions.
- The website may contain links to other websites. We are not responsible for the privacy practices of such websites, and we encourage you to read their privacy policies before sharing any personal information.
6. Cookies
The website uses cookies to improve your experience and identify the most popular areas of the site. These files do not reveal any personal information about you.
You are free to decline cookies via your browser settings, but this may affect your use of the website.
You are free to decline cookies via your browser settings, but this may affect your use of the website.
7. Protecting Your Personal Information
- We store your personal information on secure servers located in the United States and encrypt it.
- However, the internet is not entirely secure, and we cannot guarantee absolute privacy of your personal information.
- You must protect your account and password. Never share your login credentials with anyone and ensure that you change your password regularly.
8. Your Payment Card Details
We do not store any credit card details in our database or servers.